Receptionist - State Farm Agent Team Member
Full Time • Rock Falls - IL
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2021 and is a growing team of four. Before becoming a State Farm agent, I worked for State Farm corporate, starting my career while attending Illinois State University. I’m originally from Rock Falls and bring a strong understanding of the industry along with a passion for building a successful, people-focused agency.
For our team, we offer a comprehensive benefits package including 15 days of PTO plus sick time, all bank holidays off, a 401(k), health benefits, and a strong emphasis on work-life balance. We also offer a hiring bonus for licensed candidates and will cover licensing costs for those who are not yet licensed.
Our office culture is fun, family-oriented, and fast-paced. We embrace change, stay adaptable, and work together to create a positive and energetic environment.
We’re looking for someone who truly enjoys sales—someone who loves talking to people, making outbound calls, and building relationships. If you’re personable, driven, and excited to be part of a team that values energy and growth, this could be a great fit for you.
ROLE DESCRIPTION:
Shay Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency opened in 2021 and is a growing team of four. Before becoming a State Farm agent, I worked for State Farm corporate, starting my career while attending Illinois State University. I’m originally from Rock Falls and bring a strong understanding of the industry along with a passion for building a successful, people-focused agency.
For our team, we offer a comprehensive benefits package including 15 days of PTO plus sick time, all bank holidays off, a 401(k), health benefits, and a strong emphasis on work-life balance. We also offer a hiring bonus for licensed candidates and will cover licensing costs for those who are not yet licensed.
Our office culture is fun, family-oriented, and fast-paced. We embrace change, stay adaptable, and work together to create a positive and energetic environment.
We’re looking for someone who truly enjoys sales—someone who loves talking to people, making outbound calls, and building relationships. If you’re personable, driven, and excited to be part of a team that values energy and growth, this could be a great fit for you.
ROLE DESCRIPTION:
Shay Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $32,000.00 - $38,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rock Falls, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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